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How do I deposit with MatchPay?
MatchPay users trade account credits with other players using this platform. Depositing with MatchPay, you’ll be automatically matched with players looking to trade their account credits. By choosing your trading method(s), your trade transaction will be immediate.
Follow the guide below to deposit with MatchPay:
- Select the profile icon at the top of any page, and then click ‘Deposit’.
- Choose MatchPay from your list of Deposit options.
- Enter your MatchPay ID in the field provided.
- Note: First-time depositors will need to register for a MatchPay ID, click ‘Join Now’ to create one, and a password (validation of email and phone number will be necessary). Once created, your ID is permanent and can’t be modified.
- Next, log in to your MatchPay account to automatically create an Order. If you do not have enough credit in your MatchPay account, click ‘Create Order’. Enter the amount and select your preferred trading methods, then click ‘Continue’.
- From there you can modify the details of your Offer by clicking the pencil icon, or cancel it by clicking the ‘x’ and return the credits to your Available Balance.
- When a match is made, the MatchPay user is notified by email/text to make the trade with you. This may take a few moments, but MatchPay will cycle through your matches until a user responds. A user then completes the transaction within the allotted time.
- Confirm with the user your receipt of the funds. You and the fellow user are then alerted to the completion of your trade.
Important Reminders:
- In the event MatchPay is unable to find a match for your order(s), you’ll be prompted to review your information and set up additional trading methods or return to the merchant to adjust the amount.
- Bonuses are not available for MatchPay deposits unless otherwise specified in the bonus description, this includes our Welcome and Refer-a-Friend Bonuses.
- Players can trigger the MatchPlay registration from the cashier. (Validation of email and phone number will be required)
- MatchPay users can report a problem if something went wrong during the trade process. Users are encouraged to try to resolve the issue directly with the other party via the Chat. You will also be able to report a problem through support@matchpay.app.
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