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How do I withdraw with MatchPay?
When you submit a withdrawal through MatchPay, it matches you with other members looking to buy account credits. Once you request a MatchPay withdrawal, the amount is removed from your Ignition Casino account balance and, once approved, is held in reserve ready for you to create an Offer in that amount (or a portion of) on MatchPay.
Using MatchPay, you can transfer funds using PayPal, Venmo, Zelle, and CashApp; the more of these payment methods you have, the higher the chance of matching you with users ready to trade. Once you've made the trade, the transaction is instant.
Here's how you withdraw using MatchPay:
- Select the profile icon at the top of any page, then ‘Withdraw’.
- Choose MatchPay from your list of Withdrawal methods.
- If this is your first MatchPay withdrawal, ‘Join Now’ to create a case-sensitive MatchPay ID and password (validation of email and phone number will be required and your ID cannot be modified once created). Once done, enter that ID into the necessary field on Ignition Casino.
- Log in to your MatchPay account to create an Offer.
- Enter the amount of MatchPay credits you’d like to sell, select the payment methods you have, then click ‘Create’.
- From here you can modify the details of your Offer by clicking the pencil icon, or cancel it by clicking the ‘x’ and return the credits to your available balance.
- A match is made and the first potential buyer is notified by email/text to make a trade. This may take a few moments, but MatchPay will cycle through your matches until a buyer responds. They then complete the purchase within the allotted time.
- Finally, confirm with the buyer your receipt of the funds and you both will be alerted to the completion of this trade.
Important Reminders:
- Your MatchPay credit balance CANNOT be sent directly to your bank account.
- You're eligible to receive a max of 2 Matchpay withdrawals within a 24 hr period of the first request. If you have a third request within 24 hrs, the withdrawal will remain pending until 24 hrs have passed from the time of your first Matchpay withdrawal.
- Players can trigger MatchPay registration from the cashier. Validation of email and phone number will be required.
- Your MatchPay Credit Balance reflects beneath the withdrawable balance listed on your Ignition Casino account. Just click the profile icon at the top of any page.
- In some cases, MatchPay may not find a match for the offer(s). The player will be prompted to review their information and set up additional trading methods or return to the merchant to adjust the amount.
- MatchPay users can report a problem should something go wrong during the trade process. Users are encouraged to try to resolve the issue directly with the other party via Chat. You will also be able to report a problem through support@matchpay.app.
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